Unlimited WhatsApp Bulk Messaging

BotCommerce WhatsApp Broadcasting lets you send bulk messages and personalized campaigns to multiple contacts from one platform. Connect WhatsApp accounts using Cloud API or QR Code API, manage your audiences, schedule campaigns, automate follow-ups, and engage customers through WhatsApp.

WhatsApp Cloud API is Meta's official integration for business messaging, supporting approved templates, automated campaigns, and delivery reporting.

QR Code API connects personal or business WhatsApp accounts by scanning a QR code, without requiring Cloud API setup. It offers an alternative for businesses that prefer to use their existing WhatsApp accounts. Features, sending limits, and delivery reporting can differ between the two connections.

Yes. The Pro plan includes unlimited WhatsApp broadcasts without additional platform fees per campaign. However, actual sending capacity depends on your connection type, WhatsApp account limits, recipient eligibility, and applicable messaging policies. Meta charges may apply to Cloud API messages.

Yes. The Pro plan supports unlimited WhatsApp accounts, allowing you to manage multiple numbers without additional per-account platform fees. You can connect supported accounts through Cloud API or QR Code API and organize messaging activities across your business.

With WhatsApp Cloud API, Meta-approved templates are required to initiate business messages outside the 24-hour customer service window. Within an open customer service window, you can send supported free-form messages.

QR Code API connections do not use the same Cloud API template approval process, although WhatsApp messaging restrictions and anti-spam policies still apply.

You should send broadcasts only to contacts who have agreed to receive your messages. BotCommerce supports audience management and segmentation, helping you communicate with relevant subscribers. Sending unsolicited bulk messages can result in account restrictions or bans, particularly when using QR Code API.

Yes. Personalize messages using customer names, custom fields, order details, and other subscriber information. BotCommerce can insert dynamic values into supported messages and templates, allowing you to deliver personalized campaigns to multiple recipients.

Yes. Schedule campaigns for specific dates and times or send them immediately. With supported Cloud API campaigns, you can also configure delays between recipients, manage campaign execution, and pause or resume broadcasts.

Yes. BotCommerce supports audience segmentation using subscriber lists, tags, countries, custom fields, and other available filters. You can target specific groups to deliver more relevant campaigns and improve engagement. Available targeting options may depend on the connection and campaign type.

Yes. Cloud API campaigns provide reporting for sent, delivered, read, and failed messages when supported status information is available. You can review campaign results, export CSV reports, and retry failed deliveries. Reporting capabilities may differ for QR Code API connections.

Yes. BotCommerce connects WhatsApp broadcasting with chatbot workflows, AI Agents, and Shared Inbox. When customers respond to supported campaigns, AI Agents can answer questions, qualify leads, and recommend products, while your team can take over conversations whenever needed.

Meta charges for certain messages sent through the official WhatsApp Cloud API, depending on the message category and recipient country. BotCommerce applies 0% markup to these Meta messaging fees.

QR Code API does not use Meta's Cloud API pricing model, although it is an unofficial connection and carries different operational risks and restrictions.